Shipping Copy
VOUCHERS
No shipping costs apply for vouchers.
VACCINATION PASSPORT COVERS
If your order only includes vaccination passport covers...
For orders from Germany and Austria, shipping is via Deutsche Post letter mail - delivery time is 2-3 working days.
For orders from Switzerland, shipping is via DPD - delivery time is 10 working days.
You can find the shipping costs further down.
CAT FURNITURE
Your order will usually be shipped via DPD within 6 weeks (you can find different delivery times on the product pages) after receipt of payment.
We produce specifically for you according to your order and deliver as quickly as possible.
As soon as your order has been handed over to DPD, you will receive a shipping confirmation from us with a tracking number.
FLEXIBLE DELIVERYDPD Predict - free additional option Control the delivery of your order according to your wishes. If you choose this shipping option, your email address will be transmitted to the shipping service provider. This will inform you via email on which day your order will be delivered and you can flexibly adjust the delivery.
On the day of delivery, you will be informed when your package will be delivered - accurate to the hour! |
SHIPPING COSTS
Why do shipping costs increase with increasing order value?
With increasing order value, the size and weight of the package(s) also increase, and thus the incurred shipping costs.
Germany
| €1.95 | For orders under €39.00, shipping costs are €1.95. |
| €4.95 |
For orders from €39.00 to under €199.00, shipping costs are €4.95. |
| €9.95 |
For orders from €199.00, we charge a flat shipping rate of €9.95. Exception: Orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. |
| + €20.00 |
Bulky goods surcharge For orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. The total shipping costs are €29.95 per order. |
Austria
| €4.10 | For orders under €39.00, shipping costs are €4.10. |
| €14.95 | For orders from €39.00 to under €199.00, shipping costs are €14.95. |
| €24.95 |
For orders from €199.00, we charge a flat shipping rate of €24.95. Exception: Orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. |
| + €20.00 |
Bulky goods surcharge For orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. The total shipping costs are €44.95 per order.
|
Switzerland
Special feature for orders - German VAT
German VAT is not automatically deducted. Please contact us BEFORE ordering so that German VAT is not charged on the order - EMAIL hallo@kitzenart.com
| €12.95 * | For orders under €33.00, shipping costs are €12.95. |
| €29.95 * |
For orders from €33.00 to under €189.00 (excl. German VAT), shipping costs are €29.95 (excl. German VAT) |
| €44.95 * |
For orders from €189.00 (excl. German VAT), we charge a flat shipping rate of €44.95 (excl. German VAT). Exception: Orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. |
| €16.81 * |
Bulky goods surcharge For orders including a CLIMBING SCRATCHING POST in the variant Post | Length: 148 cm. The total shipping costs are €61.76 (excl. German VAT) per order. |
* Customs clearance costs, customs & import duties are not included in the shipping costs. In addition, Swiss VAT/import tax, which is levied for import, applies.
Other Countries
Should you wish to ship to another country, please send us an EMAIL hallo@kitzenart.com and provide us with the cat art.icle with the quantity and the delivery address including the country and the corresponding postal code.
We will then inform you shortly whether we can ship to the desired country and – should delivery to the desired delivery address be possible – inform you of the shipping costs, as we have to inquire about the shipping options and costs with our shipping partner in advance.